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Some hostel managers need to grow up and treat their guests with respect?

We recently had a review submitted to complaining of petty and childish treatment by a hostel manager. A guest booked the Lyons House Hostel in Niagara Falls (Ontario, Canada)  through Hostelworld and after an enjoyable stay she posted this positive review on Hostelworld. Afterwards, she recieved a rude email from Patrick, the manager of Lyons House, […]