Alessandro Palace Hostel


Alessandro Palace Hostel

Google PlaceID
ChIJZZpyXaBhLxMRuzvL-i9JOcA
Hostel address
Via Vicenza 42, 00185 Rome
Metro Termini, Castro Pretorio
Tel
(06) 446 1958
About hostelcritic.com's editor reviews
Reception open
24 hours
hostelcritic.com rating
Average traveller rating




Maintenance and cleanliness
Facilities
Atmosphere and character
Security
Overall rating





|   1134 Views |



User Reviews (23)

Rishi Ruparel
Review from a HostelBookers customer
26 January 2010
Maintenance
Cleanliness
Facilities
Atmosphere
Easy location from Rome Termini with easy access to all attractions. Very clean and very helpful staff.

Was this review helpful?
Not bad. It could be better, though
6 June 2009
Cons
Rooms quite old
Pros
Good bar
Maintenance
Cleanliness
Facilities
Atmosphere
I've been to better hostels but it 's not horrible, just OK

Was this review helpful?
Should be avoided
29 March 2009
Cons
Attitude of staff
Pros
Close to Termini
Maintenance
Cleanliness
Facilities
Atmosphere
Having recently stayed in this hostel I can say that it hasn't improved since the earlier reviews. The staff are still rude and unhelpful. I think they believe being cheeky and acting superior is endearing. To be fair, there was one nice receptionist but the one we dealt with mostly (Luca) is irritating at best. We went on to stay at the Yellow hostel just around the corner. It has everything that Alessandro's promises and a much better atmosphere. Plus it has an actual bar and not a sorry excuse for a common room.

Was this review helpful?
"Las Vegas" atmosphere. Clean, but plastic and fake.
8 June 2007
Cons
Not very nice nor helpful staff, everything looks as if it's made out of plastic
Pros
Good location, close to Termini.
Maintenance
Cleanliness
Facilities
Atmosphere
Perhaps the plastic "Roman" theme works with Americans who would not care if they were in Rome or in some replica in Vegas, but to me it was tacky. Staff weren't very helpful. Sure, I already knew my way around Rome, but how could they know? Checked out after one night. Expensive too.

Was this review helpful?
Anonymous
RUDE RUDE RUDE Staff...oh, and bedbugs too!
17 November 2005
Maintenance
Cleanliness
Facilities
Atmosphere
How this hostel was able to be included in the 'Europe's Famous Hostels' marketing drive is BEYOND me---if I could give it no stars, I would! My first hiccup came with my booking. I had booked by phone the day before, a bed for 3 nights in a female dorm. When I arrived at the hostel, I was told by Luca that there was no way I could of made the booking, because they required a CC deposit, which I had not been asked for - but my booking had been guaranteed by the guy I spoke to, and when I offered up my card number, he declined (this was travelling in November). Luca then told me he couldn't accomodate me in a female dorm, but a mixed dorm. That wouldn't of been a problem, but he called me a liar to my face, and accused me of making up the fact that I had called ahead and booked a bed. Rude rude rude-that is NO WAY to conduct business, and anyone even considering staying here should be very cautious. Being tired and annoyed, I stayed for the first night and then moved to another hostel. Well, the room was okay, and it was good that the rooms were en-suite, but I got a bad case of bedbugs from the hostel-anyone who's had bedbugs knows that it is the grossest feeling ever. Yes, this hostel is close to the station, and they offer free pizza, but with rude, unhelpful and infuriatingly stupid staff AND bedbugs, my best bet is to stay elsewhere-anywhere!

Was this review helpful?
Anonymous
Great Hostel!
8 August 2005
Maintenance
Cleanliness
Facilities
Atmosphere
I stayed there for 5 days this summer and it was for me the first time in a hostel. I found it very good. It was a small room but clean en cosy. Breakfast was not very great, but that`s Italy. I can recommend this hostel very much.

Was this review helpful?
Anonymous
Great location, staff, people and rooms
8 June 2005
Maintenance
Cleanliness
Facilities
Atmosphere
I was there Christmas 2004, I stayed for 5 days. It was a great location close to a lot of facilities, great rooms. I recommend it, free maps, good lockers (small though), free pizza at night (save$$$!), great breakfast great for socializing and single travellers. The only problem I had was the mixed dorms. I had previously requested all female dorms but the day I arrived they were really all mixed dorms, if you dont mind that then I recommend it. It was safe though, the staff was friendly, helpful and I would go there again. Good value I reckon.

Was this review helpful?
Rose
Great Staff & Atmosphere!
7 March 2005
Maintenance
Cleanliness
Facilities
Atmosphere
I stayed in the Alessandro Palace in January this year for a week. I was in a 10 bed dorm. It was really just an old converted bedroom, with an ensuite. It is a fantastically clean place to stay with really comfy beds and a good bar. Free dinner every night helps to save $$$$!! You are a close walk to Termini, but be cautious if you are a girl alone at night. It's safe - just keep your eyes open! The staff are also lovely and go out of their way to make you feel at home. I got sick whilst staying here and the staff were just fantastic in making me comfortable!

Was this review helpful?
desafinado
Reasonable but not fabulous
18 December 2004
Maintenance
Cleanliness
Facilities
Atmosphere
This hostel is close to Termini and is clean and secure. But to me, 9 people was too many to share a room with and I wasn't given a choice to be in a 6-share room even though I reserved about 6 weeks in advance. I also didn't like the fact that the common areas were often smoky. However, the real problem was with the shower. Possibly due to low water pressure or insufficient water supply, water coming out of the shower and the tap at wash basin was no more than a trickle, so washing was difficult. On one cold November night, there wasn't even hot water. Reservation process wasn't fuss-free either. They didn't bother responding to my fax reservation and follow up email until I rang them from Australia more than a week later.

Was this review helpful?
stook
A great stay at Alessandro palace
17 July 2004
Maintenance
Cleanliness
Facilities
Atmosphere
I can warmly recommend this hostel with a friendly and genuinely nice staff. Despite 30 degrees you had a good night sleep thanks to air-conditioning, the rooms were clean and neat with a very nice bathroom. Who can ever complain about free breakfast, free pizza three nights a week, and a great bar with a friendly atmosphere including a skilled bartender and happy hour for only 30 euros per night. During my first stay in Rome I lived in another hostel, but thanks to my friends who stay at Alessandro Palace, we always ended up sitting in their bar. Therefore, coming back to Rome with my mother and father, the choice of hostel was not that hard. We can highly recommend it and many thanks to the staff at Alessandros

Was this review helpful?
Anonymous
Not what i expectd
27 December 2003
Maintenance
Cleanliness
Facilities
Atmosphere
I was not impressed with this hostel at all. The staff were rude and obnoxious and the atmosphere was not very friendly. The rooms were fine but, unless you don't mind sitting in a smoke filled bar, they were the only place to socialise. Stay somewhere else.

Was this review helpful?
Brian
Will be a great Hostel when finished!
1 October 2003
Maintenance
Cleanliness
Facilities
Atmosphere
I stayed at both the Alessandro hostels and although the downtown was nice, I really think once the palace is completed, it will be awesome. The bar looks really cool, I am looking forward to coming back to have a few beers there!

Was this review helpful?
Anonymous
Good and Bad
26 September 2003
Maintenance
Cleanliness
Facilities
Atmosphere
Good: location, nice room, clean bathroom, single-sex rooms, friendly staff; Bad: no toilet paper in the hostel on my second day, no hot water in the hostel on my third day, unedible breakfast at the snack bar down the street, no Internet, no phone.

Was this review helpful?
Anonymous
disappointing
26 September 2003
Maintenance
Cleanliness
Facilities
Atmosphere
because of a misunderstanding our internet reservation was only gulity for one night instead of 4. and that was a big luck for us. one of the receptionists guided us to our double room. it was just as big as the two beds with dirty walls. But the real problem was the floor which was covered over and over with dark hairs. the receptionist noticed it, said something like: " obviously nobody had cleaned this room!", went away and was never seen again. nobody came to clean the room. it was disgusting.

Was this review helpful?
dkattwinkel@msn.com
Beware!!!
18 August 2003
Maintenance
Cleanliness
Facilities
Atmosphere
This is by far the worst hostel I have ever stayed in! First of all, it's nothing like how they describe it on their web site. There is no common room, no bar, no kitchen, no free pizza...and the air conditioning there is a joke....out of 3 nights and two room changes, it only worked once....and they only turn it on anywhere from 11pm to midnight and it goes off at 7am....which does you know good when its 110 degrees during the day! The staff is not helpful and they all have a fake-friendly way about them....not worth the 22 euros per night.

Was this review helpful?
Anonymous
Fantastic!
27 June 2003
Maintenance
Cleanliness
Facilities
Atmosphere
Alessandro Palace is THE place to stay when in Rome. Our room was great with its own brand new bathroom and aircon (in 35degree heat this was AWESOME!). The people were really friendly and b'fast was fine (coffee and croissant). Definitely worthy of 5 stars once the common area is finished renovations. Ideal location a couple of streets back from the Termini.

Was this review helpful?
Anonymous
Excellent and Friendly
24 June 2003
Maintenance
Cleanliness
Facilities
Atmosphere
Alessandro Palace was my first hostel experience ever and I doubt I'll ever have such a good one. Single sex dorms WITH Air conditioning! and own bathroom. Very, very clean, staff on 24-7, breakfast (albeit it stale croissant and juice) included. Staff very friendly - especially the Aussies of course! Will be back.

Was this review helpful?
Anonymous
fantastic place to stay
24 June 2003
Maintenance
Cleanliness
Facilities
Atmosphere
I stayed in alessandro palace last year and had the best time of my life. Clean and fun, free breakfast. Its also close to termini station which makes sight seeing easier. The staff are fun, except for renzo and gianluca. I thought Tim Martin (one of the managers) was the funniest and kindest and most awesome person i had ever met. Victor smelled like a fart but was very helpfull. The pizza party was also fun Top Venue

Was this review helpful?
Dormain
Big city solid
16 April 2003
Maintenance
Cleanliness
Facilities
Atmosphere
For a big city, where either small and dirty or big and noisy are the typical options, Alessandro's fares quite well. The twenty euro dorms aren't cramped and include a nice breakfast, weekly pizza parties, a very usable kitchen and decent bathroom facilities. It is a very short walk from the train station, which means that the neighborhood is not so great and you do have to walk to the sites (but frankly, you're bound to do lots of walking in Rome), but the hostel itself was safe and staff is always on duty.

Was this review helpful?
mr_dalvin@hotmail.com
Pizza dinners and great company
27 February 2003
Maintenance
Cleanliness
Facilities
Atmosphere
I found the Hostel Alessandro to be rather comfortable. The common area had internet access, a kitchen, television and many brochures lying around. The staff were informative as well and the majority of them spoke English. This hostel is close to the Termini (about 15-20 mins walk) and has many restaurants and other services available which also have discounts with the hostel. The things I liked best about this hostel was the free pizza dinner once a week (twice if you head down to the Alessandro Downtown as well), access to a kitchen, and the atmosphere. The things I disliked were the plastic utensils/plates (they were rather moldy and gross), the small area called a shower, and the breakfast is kinda bland.

Was this review helpful?
1 2 Next