YHA considering mixed dormitories

A recent article in the Guardian says that the Youth Hostel Association in England and Wales is considering changing their out-dated policy of single-sex dorms. Most YHA hostels in England and Wales have got rid of most of their old-fashioned rules such as curfews, chores and bans on alcohol, but they continue to stick to […]

Phillip Island gets a new hostel

Backpackers in Australia are spoilt for choice. For instance Sydney has almost 100 hostels, Melbourne has over 50 hostels, Cairns has over 30 hostels,  and even Mildura (population 30,000) has 15 hostels. Sure some backpackers visit Mildura to find work, but honestly there’s nothing to see in the town. Compare this with big cities like […]

Qualmark skews its star ratings too high

Qualmark is New Zealand’s main star rating agency which is the ‘official’ star rating used by Tourism New Zealand. It was established in partnership with Tourism New Zealand and as such it has an interest in promoting tourism rather than providing travellers with impartial advice. Furthermore, like many other – so called, official – ratings agencies, they […]

Some hostel managers need to grow up and treat their guests with respect?

We recently had a review submitted to hostelcritic.com complaining of petty and childish treatment by a hostel manager. A guest booked the Lyons House Hostel in Niagara Falls (Ontario, Canada)  through Hostelworld and after an enjoyable stay she posted this positive review on Hostelworld. Afterwards, she recieved a rude email from Patrick, the manager of Lyons House, […]