Brisbane City Backpackers


Brisbane City Backpackers

380 Upper Roma Street, Brisbane QLD 4000
Bus 375, 377, 378, 470, 475, 476, N385 (stop: Upper Roma Street near Quay Street) Train Roma Street
Tel
(07) 3211 3221 or 1800 062 572
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User reviews (19)

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For a price of 19 Dollars there is nothing to complain about
30 December 2010
Cons
staff
Pros
clean, good price, free internet
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Atmosphere
This hostel has a very fair price of 19 dollars (for a girlsdorm). The facilities are very good maintained and cleaned every morning (bathrooms are cleand twice a day). The bedrooms look a bit old, but they are ok. The staff is very unpatient and not interested in you. There are only pots and pans in the kitchen, all other things you need for the kitchen are for rent. The good thing about this hostel is, that there is a Coles Supermarket next to it and it also has good access to the Greyhound Busstation and the Transit Centre. Furthermore there is not just free wireless access but also 5 computers with free internet.

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Very bad customer service and organisation of the hostel
6 December 2009
Cons
The staff accusing you of not paying many different amounts so unorganised
Pros
Free internet but not very fast n only 6 bettwen hundreds and i really cant think of anything else
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Arrrived to be upgraded for free and paid in full for both nights. 2nd night got back to room at 3am to find belongings had gone so found the night number to find that the hostel had taken it all for not paying, Member of staff very rude and threatened to throw us out on the street with are stuff then said go to bed you wont be gettin your stuff back this was after bout half an hour of saying we had paid but he didnt believe us. Said we would not get are stuff back n found it funny then came out with are stuff but not all of it. In the morning woke up to randomers comingo into are room as they had already given out are private room key 30mins prior to check out time another confusion as they thought we had left. they then accused us of not payin the full amount that only one of us had paid for both nights n the other still needed to pay. After checking the cameras which conventiently skipped when we paid left still with not all are belongings given back to us n no refund becuase the camera 'skipped' when we paid. Also a good 20 minute walk to any main places n you cant control the aircon in your room so you freeze.

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Worst designed hostel I have ever stayed in. Too many stairs. Nowhere to sit and eat dinner
16 July 2007
Cons
security, stairs, bathrooms, dorms
Pros
The pub quiz on a tuesday, good views.
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This is an appallingly designed hostel. It is along a dodgy street that I would not like to walk along alone at night. It is nowhere near any shops to buy your bread & milk. The dorms are small and cramped, as is the kitchen. Also they let people share 1 bed, so your 30 bed dorm can easily be more than that. You have to pay a $10 deposit to use the cutlery, there is not enough storage, or space in the kitchen. There are also no tables inside to eat at. Only a breakfast bar, facing the wall and with space for only 5 people, sofas in front of the tv, or picnic tables outside. Not good if it's cold or you don't like eating while shrouded in cigarette smoke. You would also not want to dry your dishes with the towels provided, minging! The bathrooms are mixed, which is not a big problem for me, but might be for others. The showers are good, except that there is nowhere to hang your clothes or towel up. Such a simple thing to bang a nail or peg in, but the fact they haven't bothered really sums up this hostel I think. The internet is free, but there are only 5 computers (1 of which is not working at the mo) and you can't use any usb stuff or put your photos up. I'm sure there are better hostels than this in Brisbane!

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great hostel
18 January 2007
Cons
being warned that my clothes might be stolen off rack
Pros
hottest desk clerk EVER (oh, those eyes)
Maintenance
Cleanliness
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Atmosphere
Our first impression of the hostel was that the hottest man in Oz worked there. That was in Feb 2006, so he's probably not there anymore. Sorry girls. We chose this place because we had a voucher when we'd booked our Fraser/Whitsundays trip. The 30-person dorm was going to cost $12, but we upgraded to a 6-person for $17, which was great. The free internet was awesome, and the kitchen was huge. The patio had a great view of the pool and the city. I would recommend this place highly.

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10 0ut 0f 10
8 February 2006
Cons
I had to leave!
Pros
Items included in the price
Maintenance
Cleanliness
Facilities
Atmosphere
This hostel ranks with the best of the best! Firstly, value! It's about the same price as the rest, no big deal, until you realise every thing's included. They even have a free Internet lounge! Pick-up on arrival, linen & blankets, no charge!! Job club, bag storage up to 3 months, no charge!! Off street car parking, no charge!! Finally, the hostel cafe is cheap & represents really good value. Secondly, Facilities! Roof top swimming pool, pub & beer garden, great big kitchen with loads of space to eat inside & out, air-con rooms & great shower/toilets. This place is well run & very clean. Thirdly, location! The hostel is in the city, just up the road from the transit centre. It's about a ten minute walk to banks, post/tax office & the main shopping area. However, it's the view from the back of the hostel that is the best thing about the location, good enough to end up in every camera. Some bed rooms in the hostel & all the recreation areas including the pool enjoy the view. Lastly, atmosphere! This place has buckets, very busy & very social. The staff were a lot of fun, but don't push your luck, guests going over board do get hooft out!! I can defiantly recommend this hostel. I was impressed! :laugh:

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nslater
Can't get no sleep
5 November 2004
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On first impressions this looked like a good hostel, clean, well decorated with all the necessary facilities. Which, is why myself and my boyfriend decided to stay for a week and pay upfront. The room we were put in was an absolute pig sty. I had to clear papers off my bed and remove rubbish so that i had room for my rucksack. The room was also conveniently situated right next to the bar, which plays music until the early hours of the morning, and to add to the annoyance the radio is put on at 8.30am! When do they expect people to sleep. The sound can not be blocked out as the windows don't shut (so you get eaten alive by mossies also). One of the girls in our room found bed bugs and the guy from reception came to the rescue with a wet cloth and disinfectant spray! My boyfriend had to explain what needed to be done in order to get rid of them! We then had to insist that we were put into another room, which we now share with an alcho who snores like you wouldnt believe, grabbed my arm when i was asleep the first night and fell into my boyfriends bag the next after swinging from his bed. The door to the room is impossible to open/close without shoulder barging so people tend to leave it open, which caused us to have an unknown visitor inspecting our belongings in the middle of the night! I am now suffering from complete sleep deprivation and i am thankful that i only have one night left. The lounge/kitchen/toilet facilities are all clean but are not large enough for the amount of people the hostel holds. As with most kitchens, preparing your evening meal is a battle, but when you have finally made it, there are so few seats in the lounge and balcony area that they are all occupied and therefore you have nowhere to sit an enjoy your meal. I now understand why a sign in receptions reads "absolutely, positively no refunds." If i wasn't such a poor backpacker i would have quite happliy walked away from the place without the refund.

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BigCol
If you find sleep beneficial ... not the place for you
5 November 2004
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This place deserves it's one star because from the outside you would be fooled into thinking this is a nice place, it has had a lick of paint and looks clean however on closer inspection this place is an absolute hole. I arrived late in the afternoon and wasn't warned by reception that I had to hire plates and cutlery which wouldn't be a problem but by the time I'd been to the kitchen and realised I'd need some reception was already closed at 7pm. The hostel is far too busy for its facilities: half of the hobs in the kitchen don't work, there was no washing up liquid so you can imagine how clean everything was and you wouldn't have dared dry any dishes on the stale cloths. There are supposedly cameras in the kitchen but I had food stolen twice and other people appeared to be having the same problem. And thats if the kitchen is even open its supposed to be closed between 12 - 1 for cleaning ... which translates to at least 3 - make your lunch early. The lounge area is tiny which in a hostel of 300 makes no sense; when it rains you can't even get into the lounge for the amount of people scattered around. There are 2showers and 2 toliets per floor - expect long ques. And above all else the worst thing of the hostel was the rooms; they are NEVER cleaned!!!!!!! they empty the plastic bag out of the bin and thats it. There was dust everywhere, crisp packets under the bed for God knows how long, bits of clothing that belonged to nobody. Two girls in my room who had been there for a month said they had never seen anyone come in to clean. Unsurprisingly the room that was never cleaned had bed bugs but fortunately the manager was on hand with a damp cloth to wipe the skirting board to get rid of them!! By his own words "Whats the point in doing anything, people just bring them back in" - a very good chance you'll get them from here in the first place. The room was also handily located right next to the pub for added noise from 8.30 in the morning till whenever they felt turning it off; the windows were broke open so you had no chance of keeping any noise out; also the door took a severe shoulder barge to open it - ideal for waking anybody who miracously got to sleep. You'll also find the staff completely unhelpful they had no knowledge of any bus times or prices and didn't seem bothered by the fact people were rolling and smoking joints in the hostel. Do not even consider staying at this place.

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Dan
Good Bar, Nice View
8 April 2004
Maintenance
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I stayed here for two weeks and found it quite reasonable. I wholly suggest booking the 6 bed dorm as its virtually impossible to get any sleep in the larger dorms, especially the 32 bed dorm with amplified snoring, grunting, scratching, farting and burping. The bar is good with activities and reasonably priced drinks, but its almost too convenient and people tend to just spend all there money there instead of actually seeing what Brisbane is like, (which is why we're here). It's a little bit annoying having to walk 15mins to get into the city, but its close to the transit centre. It has a great view from the upper deck and the staff were generally helpfull and friendly. However some people may get a bit frustrated by the strict rules such as no alcohol to be brought into the hostel and no drinking on the deck before 5pm and after 11pm. Overall not bad if you're after a cheap backpackers.

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Anonymous
Could be good but isn't
25 February 2004
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This place has potential to be good. The staff (local and backpacker) were quite rude. Was in a 32 bed dorm (!) with no fan anywhere near my allocated bed. A night of hell - I only stayed here for one night to catch an early train from the transit centre - I was glad to get out of there.

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Anonymous
Superb
13 February 2004
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I stayed there for 4 days during feb 2003 and believe it or not it changed my life. It was my first week in oz and was ready to go home as i was really homesick. The young scotish barman asked why i looked so miserable and i told him. He sorted me out with a free pint (which he paid for) and cheered me right up. I knew it was'nt a chat up as i am 39 and way out his league but he charmed me into staying and so i did. Now i am living on the gold coast at the moment and met an ozzy man who i plan to marry. The hostel is amazing and the staff are even better. Just remember that the staff are backpackers too which helps 9/10 people feel more comfortable.

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Anonymous
APPAULING
8 February 2004
Maintenance
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The hostel has the potential to be great, having excellent pub and pool facilities, but our experience with several of the local staff members, made our stay very unenjoyable. I was disgusted with how the local staff members were increadibly rude, and arogant, and had no concept of customer service. My friend and I had decided to treat ourselves to a twin share room with airconditioning after several months of sharing dorm accommodation. I had phoned the hostel 2 weeks prior to make the booking, and then again 4 hours before we arrived to confirm these arrangements. On arrival we were told by very unfriendly staff memebers that room was not available, but were promised the room for the next night. After checking with them the next morning, we were told that we'd be able to move into the room in the afternoon. That afternoon (after already paying for the room) we were told it was no longer available, and when we asked for a refund they refused. Not only were we totally messed around, ripped off, were were treated absolutely terribly, and by the permenent local staff (the international backpacker staff, looking over the counter at us embarrased and apologetic)

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Anonymous
extremely clean, well located hostel, lovely staff
27 January 2004
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I spent 5 months in Brisbane working and planned to rent a flat but i just couldnt leave city backpackers. All rooms were cleaned everyday, and bathrooms twice aday, and the views from the pool were superb. I found the staff very friendly, and helpful, and lots of activities were always being organised. I also found the free a/c, job club, and theme nights made the hostel very good value, i enjoyed everyday i stayed there.

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Anonymous
Noisy, basic but clean hostel with unhelpful staff
19 August 2003
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From the outside, City Backpackers looks extremely inviting and on the inside, it's bright, clean and airy. However, the big issue this hostel has is the noise. The pub stays open until the early hours and is guaranteed to keep you awake if you want an early night. Also, if you wish to socialise after 11pm, then the pub is the only place to do it as the tv room, garden and kitchen all close at this time! Absolutely ridiculous! I also found the staff to be largely rude and unhelpful, as another review says, it seemed as if they would rather be elsewhere. I also recieved a frosty reception on account of my travelling with a suitcase rather than a backpack and was told I would not be allowed to stay in a dorm as a result. A hostel that discriminates on guests choice of luggage is not encouraging. On the plus side, our room was clean and the bathroom facilities weren't bad.

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Anonymous
A bed to sleep in, not much else
6 July 2003
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If all you are looking for is a place to crash, then this hostel is ok, although it reminded us a little of a prison cell. It's advertised as the closest hostel to the transit centre, but there are others that are just as close, if not closer. And it's still about a 10 minute walk. It is in a lame part of the city. It's also pretty loud, with an onsite pub. The music is on all day, all night, so bring earplugs. The bathrooms were pretty clean and they're co-ed. The staff wasn't rude but definately didn't go out of their way to help out. Ok for just a stopover, but I wouldn't stay there any longer than necessary.

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Anonymous
not good
28 May 2003
Maintenance
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a very noisy hostel; having a pub attached, there is a constant trail of noisy drunk people banging in and out of rooms till about 2am. They turned the aircon off one night (because some people complained of being cold) and the six of us crammed in our small room almost cooked. absolutely horrible. however, the staff are friendly and make the best of it.

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Sam Hart
High standards and good fun
4 April 2003
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I've been travelling 10 months and have 8 to go. This hostel was by far the best place I've stayed so far. It is a busy place & well run. Bathrooms and kitchin were very new and always clean. I stayed 5 nights and each day my room was cleaned. This hostel has a great pool with city views, a garden on the roof and a "Real" Pub (pints & live music). The entertainment every afternoon was impressive & FREE, Water volleyball, Yoga, Chess & Taekwondo!! The staff were helpfull and seemed to always to be having fun. The location is central, I would stay again!!.

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Anonymous
Mehhhh
15 March 2003
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We stayed at this hostel for a week and found it to be a little dissapointing. I guess it all depends what you are looking for.the staff were often rude and obnoxious to us, often asking us to see our room keys as they didnt beleive we were guests. Also if you like the kitchen closing down at 12pm or lunch time for a minimum of an hour then this place is for you. I mean what a piss off when you wake up at 12 and cant even go make lunch. The up side is that the bar (Fidlers Elbow) was often happening with stuff happening almost every night. All in all it was alright, its quite a walk to george street and the casino where everything is happening but very close to the transit centre. If you are looking for a place to stay for just one night then youll be alright here, otherwise stay away. Ps. Bathrooms were also very dirty and gross.

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Colleen
it will do for short term
29 November 2002
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Most of the staff were great, friendly and receptive, they were always there to lend a hand with something or invite you out for a drink. The manager, however, proved to be a dissappointment. Although he has a good business sence he did not seem to care about the comfort of his clients. If a problem was brought to his attention, it seemed as though he did as little as he could to solve it. The hostel also does not seem to be thuroughly cleaned on a weekly basis which was a dissappointment to me as well.

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terry
OK if you're desperate
17 October 2001
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Small and very basic rooms. It's a busy place in a dull part of town (it's near the transit centre if you need trains and buses, though). The staff seemed to want to be somewhere else which is probably how you'll feel, too.

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