South of the Barber


South of the Barber

15 Alexander Street, Greymouth 7802
Tel
021 139 4856
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David Theyers
Mr
27 February 2019
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Booked for two nights and arrived there on the day. Discovered that the hostel is situated on the side of a hill with steep stairs to all rooms. Talked to lady on the desk at reception and I explained that as my wife suffers with Muscular Dystrophy, she is unable to climb stairs. The lady rang around and found us accommodation at a hotel in town. She did not say she would have to charge us for any fees. Ten days later we find they have just now taken the full cost of two nights accommodation from my account. I have been unable to contact them by phone, and they have not answered the two emails I have sent.

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