Westend Backpackers


Westend Backpackers

412 Pitt Street, Sydney NSW 2000
Bus 339, 374 (stop: Pitt Street at Campbell Street) Tram Capitol Square Train Central, Museum
Tel
(02) 9211 4588
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User reviews (23)

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Josh black
This horrible place is a SCAM
19 February 2019
Cons
its humid not worth the price And there is bed bugs And is cockroaches infested This place is a travelers nightmare they didn’t respect anyone privacy or belongings these are people that cant be trusted they do not care about customer service just about scaming victims they took our key deposit aswell
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The manager called the cops into our room Without our permission and accused us of doing drugs they then said we couldn’t extend cause they had accused the night before of doing drugs they didn’t respect anyone privacy our belongings these are people that cant be trusted they do not care about customer service just about scaming victims they took our key deposit aswell just cause we didnt agree with what they accused us really bad scammers stay away or they will make you there next victim they take people stuff from there rooms cause they were at work because of errors on there side constantly and its humid not worth the price And there is bed bugs And is cockroaches infested This place is a travelers nightmare

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Surprised how filthy this place was.
16 February 2007
Cons
Stairwell: the worst thing i have smelt in Australia.
Pros
Central
Maintenance
Cleanliness
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Atmosphere
Staff were unhelpful verging on rude. The Kitchen ill-equiped and always dirty. This 13 floor hostle has two lifts both of which were broken for half a day. 10th floor 6 bed dorm was stuffy and half the size of other 6 bed dorms. the daily cleaning amounted to emptying bin and changing vacant beds The ensuite wasn't touched in the week I was there. I would have left early but this hostel has a no refund policy. How has this place won awards in the past? Glad to leave.

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I don't know how they won the awards!!!!
23 June 2006
Cons
The beds are like sleeping on cardboard and are tiny!!
Pros
On-Suite, fairly good showers.
Maintenance
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Atmosphere
Really not what we expected, the rooms were tiny, the beds were rock hard and the toilet leaked all the time. The TV room backs onto the kitchen and in front of the lifts so people are always walking through. The worst thing about this hostel are the plastic plates, impossible to clean and all are scratched and manky. Avoid like the plague, much much better hostels in Sydney to be found.

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Decent Hostel
21 June 2006
Cons
Slow Internet, Medium Kitchen
Pros
Great Location
Maintenance
Cleanliness
Facilities
Atmosphere
Hostel 3 blocks away from Central Station, 2 blocks away from Chinatown and one block away from grocery store. Plenty of resturants nearby, Gas stove tricky to operate, Front desk was about a 3.5/5 for help, usually one of the two people that worked the desk knew the answer. Internet was very slow but this might be a Australia problem. We stayed in a Twin. Every room is advertised with Ensuite but one room on each floor has a dedicated bathroom located down the hall.

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What's with the plastic plates!
9 March 2006
Cons
Plastic plates and dishes not enough crockery in general.
Pros
Great location, bathroom in most rooms, clean & tidy
Maintenance
Cleanliness
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This is a nice hostel, the location is great and have found the staff on reception very helpful. The room (staying in a four bed dorm) has plenty of space & powerpoints, and having an ensuite toilet and shower is very handy. Everywhere is clean and tidy apart from maybe the kitchen which isn't always the cleanest and would look better with proper plates and bowls and cups / glasses - the majority are plastic which once have been used a few times always look filthy even if are clean. I would recommend this hostel.

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Very modern hostel right in the heart of the city
15 February 2006
Cons
Nothing
Pros
Very central location, big kitchen very nice rooms
Maintenance
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Atmosphere
This is the best city hostel I have stayed in. Walking distance to everywhere in the city and the rooms where the cleanest ever. :laugh:

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kris
computer say's NO!!!
15 January 2006
Maintenance
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Facilities
Atmosphere
I stayed here after there was no rooms left in Wake up. i ended up paying for a week, school boy error. I had to change room after the first night after getting bitten by bed bugs, which is not the hostel fault so i moved rooms. All the dorms are really small and smelly, not much room to put your stuff and the bathrooms are boggin'. The kitchen is not too bad, it could do with a few more stuff, the staff were alright and i made meet some great peolpe but was glad when my week was up and i found somewhere else to live.

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Anonymous
The worst hostel in Australia
15 October 2005
Maintenance
Cleanliness
Facilities
Atmosphere
I stayed at this hostel before and after the 'renovations' and can honestly say that there is absolutley no difference in the quality of rooms, they still smell and the bathrooms are still covered in mould!!. For the size of the hostel, the kitchen is tiny, there is no room to cook, and there was barely any cutlery or crockery at all. The staff at Reception (especially Craig) are so rude unless they are taking money from you, and even then they are quick to dismiss and ignore you. For example don't bother trying to get information from them; unless there's commision involved your wasting your time. The place is unfriendly and considering that you have to wait sometimes 10 minutes for the elevator, you'd think someone would try and talk to you, or at least respond when you try to make polite conversation. And lastly security -or more to the point the lack and integrity of security. Whilst i was there i had money stolen from my own room and when i reported it to both security and Reception, they were both too busy checking their emails to bother with me!! Definatley the worst hostel i've stayed in!!

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Helen
Great place to meet people
25 September 2005
Maintenance
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This is a really good hostel to meet people. They organise parties, pizza and sangria nights etc so it's really easy to make friends. They were redecorating it when I was last there in May so it looks much brighter and cleaner but the kitchen was still a bit lacking. It depends what you want from a hostel - f you want clean and boring - go to a YHA or similar. If you want a good time - stay at Footprints. I also found the staff to be really friendly and good fun - not rude or surly at all. I had a really good time here - all 3 times and made some v good friends.

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Anonymous
Very nice hostel
18 July 2005
Maintenance
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Atmosphere
Footprints has just been refurbished and is a very nice hostel, with a big clean kitchen. The manager behind the desk isn't too nice but other than that I enjoyed staying here

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Anonymous
Very Depressing
19 April 2005
Maintenance
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Atmosphere
I was very disappointed when I came here, because it did not look at all the way it did on the website! The rooms and hallway were dark and depressing and had old yucky carpet and paint peeling off of the walls. The room had a bathroom in it and could have been decent, but obviously they are too cheap to spend any money to fix them up! The people at the desk are not the friendliest. They seem to only care about taking your money and the North American girl with the short blonde hair is really rude and extremely dismissive if you need anything! Someone in my room got sick and needed help and she basically fobbed us off and gave us vague/incorrect directions to find a doctor and then when we got there the place wasnt even open! There are 13 floors and it takes forever to catch an elevator. You can take the stairs but they are really dirty and you cannot get from the first floor to the ground floor to leave the building. Someone later told me that the locker that they put their bags in got broken into with a crobar and all of their stuff was stolen! The hostel is (like the last person commented on) in a depressing, creepy looking part of town that I wouldnt even want to walk through much less stay in!

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Anonymous
I was a bit disappointed
4 March 2005
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This was the recommended hostel for the IEP and I was quite disappointed when i got there. The staff was really friendly and helpful, nice kitchen area but there was NO CUTLERY and NO MUGS at all!!! The rooms are ensuite but very dark and depressing unless you are staying in a corner room. I was there for 2 days and saw 2 cockroaches, one in the bathroom and one in the kitchen - a large one. I dunno, i just expected more. And its in a relatively seedy part of town, I wasn't feeling really safe even just outside the hostel in broad daylight.

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Elaine Buchanan
Lower than average
8 February 2005
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Atmosphere
Not the cleanest hostel I have ever seen. Dorms are small and difficult to move in when all beds are filled. Very basic facilities. Kitchen good and kept semi-clean. Hostel is a bit noisy but you would expect that from being so central. Good location if you have just arived in Sydney and want to be close to the nightlife although there are so many hostels in the CBD with cleaner and better facilities there is not really much need to stay at footprints.

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aussie who knows
The WORST ever
16 April 2004
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Atmosphere
This place is one of the worst places in Sydney to stay. We booked as a group of 6, and confirmed a room together, when we checked in we were split up and told "too bad". The staff at reception were rude and were only concerned about taking our money. When we got to the rooms, they were filthy, and smelt awful. The bathrooms were just disgusting, with mould growing and signs that they had not been cleaned for weeks. Stay away from this one, their website is very deceiving, and nothing like the pictures. 100% awful

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Anonymous
rowdy `n' messy
13 April 2004
Maintenance
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Atmosphere
dont expect to get any sleep here there`s a 24hr pub round the corner people are singing shouting banging on doors after coming back drunk.if your about 18 years old you will have a great time the people who stay here know how to party!i had to catch a train at 630am so i was`nt impressed.the kitchen was dirty due to people not washing their pots

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Anonymous
great place, great location
4 April 2004
Maintenance
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Great staff. They're really friendly and knowlegeable and can help you find activities to do in the city. The rooms were a bit dark, but since it's in such a great location, there's so much to do that you really don't spend much time in the room. Rooms and bathrooms were clean though. A bit more expensive than other hostels but well worth it.

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wellwicked10@hotmail.com
Well good fun... Footprints has it going on!
3 March 2004
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I arrived expecting to stay a couple of nights and a couple of weeks later I left smiling. Best staff ever, really friend crew of locals and backpackers. The facilities were good but really this place is all about the atmosphere... Do youself a favour stay at Footprints and you'll make friends and see the bits of Sydney that you dont read about in the guidebooks. The bits only locals can show ya. PS most of the posts here are written by the staff from the hostels not by real travellers.. Peace

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Anonymous
crap, crap and more crap
15 December 2003
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Very overrated hostel - small common areas for the number of people and free breakfast is toast and there weren't enough plates. Careful with your booking - we booked over the net to arrive on 5th for 2 nights when we got there they had us down as checking in on the 7th even though i had printed proof otherwise. Don't leave anything on the floor as you risk having the cleaners take it and you'll never see it again. Not particularly clean, very dark - very ordinary.

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Shane
I had fun
13 March 2003
Maintenance
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Atmosphere
I stayed at Footprints and went to their Grafitti Party. I had fun, there was free beer, what more could a poor backpacker ask for. PARTY ON GROOVERS...

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Anonymous
crap rooms
7 November 2002
Maintenance
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Atmosphere
Who said that theis place was good? the rooms are all old and tired, they may have en-suite bathrooms, but you don't want to use them. The rooms are dark, with the windows looking into a brick wall. My advice, is stay away.

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