Privacy policy

At, one of our main priorities is the privacy of our visitors. This privacy policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our privacy policy, do not hesitate to contact us through email at

How we use your details

When you write a review, you are able to either set up your own account or log in using your Facebook, Google or Twitter account. Your username (or your Facebook, Google or Twitter username) will be displayed next to your review. Either a Gravatar, or your Facebook, Google or Twitter avatar will be shown next to your review. We use Janrain to manage your social media login. If you create an account with us to post a review, we will not use your details for any purpose other than to post the review on our website. We will not sell or disclose your details to any third party, except when required to by law. If you post a review by logging in with your Facebook, Google or Twitter account, the way your personal details are used will be governed by the privacy policy of the respective social media network.

Refer to the privacy policies of the following companies for more details:

  • Facebook
  • Google
  • Gravatar
  • Janrain
  • Twitter

If you book accommodation through, your accommodation booking may be processed by either, BookIt, Gomio or HostelWorld. When you make a booking, you will be taken to the website of one of these third-party booking agencies and the way your personal details are used will be governed by the privacy policy of the respective company that processes your booking.

Refer to the privacy policies of the following companies for more details:

  • BookIt
  • Gomio
  • HostelWorld

If you sign up to our mailing list, we may send you an occasional email. We do not sell or disclose these details to anyone. We use Mail Chimp, a third-party service, to manage these emails. Refer to Mail Chimp's privacy policy for more details.

Our website is built using CrowdVox, which use cookies and related technology to work effectively.


Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site and to target ads to you on other websites.

Cookies used by may include cookies from third-party companies including AdRoll, Facebook and Google.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Online privacy policy only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect on This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our privacy policy and agree to its terms and conditions.


This privacy policy was last updated on 27 November 2017. If there will be any update, amendment, or changes to our privacy policy then these will be posted on this page.

Contact details

If you contact us, you can email or phone us at 020 3286 2828 (+44 20 3286 2828 from outside the United Kingdom).

Our registered address is:

BUG Travel Publishing Ltd
20–22 Wenlock Road
N1 7GU